Kotter, J. P., & Cohen Dan S. (2002). The heart of change: Real-life stories of how people change their organizations. Boston: Harvard Business School Press.
Chicago Style CitationKotter, John P., and Cohen Dan S. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston: Harvard Business School Press, 2002.
MLA CitationKotter, John P., and Cohen Dan S. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston: Harvard Business School Press, 2002.
Warning: These citations may not always be 100% accurate.