Johansson, H. J. (1994). Business process reengineering: Breakpoint strategies for market dominance. New York: John Wiley & Sons.
Citación estilo ChicagoJohansson, Henry J. Business Process Reengineering: Breakpoint Strategies for Market Dominance. New York: John Wiley & Sons, 1994.
Cita MLAJohansson, Henry J. Business Process Reengineering: Breakpoint Strategies for Market Dominance. New York: John Wiley & Sons, 1994.
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