Cita APA

Seybold, P. B., & Marshak Ronni T. (1998). Customers.com: How to create a profitable business strategy for the Internet and beyond. New York: Times Business.

Citación estilo Chicago

Seybold, Patricia B., y Marshak Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Business, 1998.

Cita MLA

Seybold, Patricia B., y Marshak Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Business, 1998.