Seybold, P. B., & Marshak Ronni T. (1998). Customers.com: How to create a profitable business strategy for the Internet and beyond. New York: Times Business.
Chicago Style CitationSeybold, Patricia B., and Marshak Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Business, 1998.
MLA CitationSeybold, Patricia B., and Marshak Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. New York: Times Business, 1998.
Warning: These citations may not always be 100% accurate.