Tiwana, A. (2001). The essential guide to knowledge management: E-business and CRM applications. Upper Saddle River: Prentice Hall.
Citación estilo ChicagoTiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. Upper Saddle River: Prentice Hall, 2001.
Cita MLATiwana, Amrit. The Essential Guide to Knowledge Management: E-business and CRM Applications. Upper Saddle River: Prentice Hall, 2001.
Precaución: Estas citas no son 100% exactas.