Cita APA

Abraham, M., & Breitenstein, A. P. Globalization and the Call Center Industry. London GB: Sage Publications.

Citación estilo Chicago

Abraham, Margaret, y André Pascal Breitenstein. Globalization and the Call Center Industry. London GB: Sage Publications.

Cita MLA

Abraham, Margaret, y André Pascal Breitenstein. Globalization and the Call Center Industry. London GB: Sage Publications.