Tsiptsis, K., & Chorianopoulos, A. (2012). Data mining techniques in CRM: Inside customer segmentation. United Kingdom, England: John Wiley & Son.
Citación estilo ChicagoTsiptsis, Konstantinos, y Antonios Chorianopoulos. Data Mining Techniques in CRM: Inside Customer Segmentation. United Kingdom, England: John Wiley & Son, 2012.
Cita MLATsiptsis, Konstantinos, y Antonios Chorianopoulos. Data Mining Techniques in CRM: Inside Customer Segmentation. United Kingdom, England: John Wiley & Son, 2012.
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