Cita APA

Madison, D. (2005). Process mapping, process improvement, and process management: A practical guide for enhancing work and information flow. Chico, California: Paton.

Citación estilo Chicago

Madison, Dan. Process Mapping, Process Improvement, and Process Management: A Practical Guide for Enhancing Work and Information Flow. Chico, California: Paton, 2005.

Cita MLA

Madison, Dan. Process Mapping, Process Improvement, and Process Management: A Practical Guide for Enhancing Work and Information Flow. Chico, California: Paton, 2005.