Fischer, L. (2011). BPMN 2.0 handbook: Methods, concepts, case studies and standards in business process management notation. Lighthouse Point, Florida: Future Strategies Inc..
Chicago Style CitationFischer, Layna. BPMN 2.0 Handbook: Methods, Concepts, Case Studies and Standards in Business Process Management Notation. Lighthouse Point, Florida: Future Strategies Inc., 2011.
MLA CitationFischer, Layna. BPMN 2.0 Handbook: Methods, Concepts, Case Studies and Standards in Business Process Management Notation. Lighthouse Point, Florida: Future Strategies Inc., 2011.
Warning: These citations may not always be 100% accurate.