HERNON, P., & ELLEN, A. ASSESSING SERVICE QUALITY: SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.
Citación estilo ChicagoHERNON, PETER, y ALTMAN ELLEN. ASSESSING SERVICE QUALITY: SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.
Cita MLAHERNON, PETER, y ALTMAN ELLEN. ASSESSING SERVICE QUALITY: SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.
Precaución: Estas citas no son 100% exactas.