APA Citation

HERNON, P., & ELLEN, A. ASSESSING SERVICE QUALITY: SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

Chicago Style Citation

HERNON, PETER, and ALTMAN ELLEN. ASSESSING SERVICE QUALITY: SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

MLA Citation

HERNON, PETER, and ALTMAN ELLEN. ASSESSING SERVICE QUALITY: SATISFYING THE EXPECTATIONS OF LIBRARY CUSTOMER.

Warning: These citations may not always be 100% accurate.