APA Citation

Harris, L. C., & Ogbonna, E. Service sabotage: The dark side of service dynamics.

Chicago Style Citation

Harris, Lloyd C., and Emmanuel Ogbonna. Service Sabotage: The Dark Side of Service Dynamics.

MLA Citation

Harris, Lloyd C., and Emmanuel Ogbonna. Service Sabotage: The Dark Side of Service Dynamics.

Warning: These citations may not always be 100% accurate.