APA Citation

Jackson, D. W., & Sirianni, N. J. Building the bottom line by developing the frontline: Career development for service employees.

Chicago Style Citation

Jackson, Donald W., and Nancy J. Sirianni. Building the Bottom Line By Developing the Frontline: Career Development for Service Employees.

MLA Citation

Jackson, Donald W., and Nancy J. Sirianni. Building the Bottom Line By Developing the Frontline: Career Development for Service Employees.

Warning: These citations may not always be 100% accurate.