Gran Bretaña. Oficina del Gabinete, Rance, S., Rudd, C., Lacy, S., & Hanna, A. (2011). ITIL® service transition (2 edition.). London: TSO (The Stationery Office).
Chicago Style CitationGran Bretaña. Oficina del Gabinete, Stuart Rance, Colin Rudd, Shirley Lacy, and Ashley Hanna. ITIL® Service Transition. 2 edition. London: TSO (The Stationery Office), 2011.
MLA CitationGran Bretaña. Oficina del Gabinete, et al. ITIL® Service Transition. 2 edition. London: TSO (The Stationery Office), 2011.
Warning: These citations may not always be 100% accurate.