APA Citation

Stickdorn, M., & Schneider, J. (2011). This is service design thinking: Basics, tools, cases. Amsterdam, Países Bajos: BIS Publishers.

Chicago Style Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases. Amsterdam, Países Bajos: BIS Publishers, 2011.

MLA Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases. Amsterdam, Países Bajos: BIS Publishers, 2011.

Warning: These citations may not always be 100% accurate.