Customer experience design : el desafío competitivo y tecnológico de las marcas /

QR Code

Customer experience design : el desafío competitivo y tecnológico de las marcas /

Bibliographic Details
Main Author:	Jiménez, José Antonio
Format:	Article
Language:	Spanish
Subjects:	Clientes Negocios Consumidores Beneficios Información gerencial Compañías Organizaciones Usuarios Empresas Competitividad Tecnología y sociedad Servicios Tecnologías disruptivas Artículos de revista

Similar Items

Customer data : designing for transparency and trust.
by: Morey, Timothy

Customer experience : las claves de la experiencia de cliente en la era digital cognitiva /
by: Alcaide Casado, Juan Carlos,
Published: (2019)

Maximizing customer value via mass customized e-consumer services.
by: Grenci, Richard T.

Marketing competitivo : el servicio /
Published: (1990)

Entrevista a Ricardo Mollet, consejero delegado de PSM : "las compañías se olvidan del cliente".
by: Lago Moreda, Ana

Choosing the right customer : the first step in a winning strategy /
by: Simons, Robert

The virtual customer : a new paradigm for improving customer relations in libraries and information services = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviÃços de informaÃçao e bibliotecas = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothéques et services d'information = El cliente virtual : un nuevo paradigma para mejorar el relacionamiento entre clientes y servicios de información y biblioteca /
by: Satellite meeting (2004 Aug. 18-20 : Sao Paulo)
Published: (2005)

Total customer satisfaction = Satisfacción y deleite total de los clientes /
by: Rico, Rubén Roberto.
Published: (1993)

The best companies are generous companies.
by: Berry, Leonard L.

Competing on customer journeys
by: Edelman, David C.

Customer experience : la fórmula del éxito para enamorar a los clientes /
by: Álvarez, Marcos
Published: (2016)

Unprofitable customers and their management.
by: Haenlein, Michael

Stop trying to delight your customers /
by: Dixon, Matthew

Customer experience : la fórmula del éxito para enamorar a los clientes /
by: Álvarez, Marco
Published: (2016)

EL ARTE DE PERSUADIR Y CONVENCER EN LOS NEGOCIOS.
by: WILLIAMS, GARY A.

Cambio de modelo productivo : hacia la producción de bienes y servicios orientada al exterior /
by: Pampillón, Rafael

Customer service performance of a public university library in Bangladesh /
by: Hossain, Muhammad Jaber, et al.

La medición del rendimiento
by: Williams, Philip

The age of customer capitalism.
by: Martin, Roger

Services Marketing : Integrating customer focus across the firm
by: Zeithaml, Valarie A. | Bitner, Mary Jo | Gremler, Dwayne D.
Published: (2013)

In a downturn, provoke your customers.
by: Lay, Philip

Sistemas de información gerencial : manejo de la tecnología de información en la Empresa, implementada en red
by: Obrien, James A.
Published: (2001)

La innovación empresarial en Perú : algunas ideas y cuatro experiencias exitosas.
by: Mayorga, David

Prosperar en un ecosistema cada vez más digital /
by: Weill, Peter

Customer centered growth : five proven strategies for building competitive advantage /
by: Whiteley, Richard, et al.
Published: (1996)

Mass customization : las claves de la personalización masiva /
by: Gómez, Blas
Published: (2017)

Sistemas de información gerencial
by: O'Brien, James A., et al.
Published: (2006)

Customer complaints management : from dissatisfaction to loyalty /
by: López-Fresno, Palmira
Published: (2013)

Experiencia cliente = tecnología + marketing omnicanalidad /
by: Hernández, Luz

How to profit from a better virtual customer environment.
by: Nambisan, Satish

CALIDAD DE SERVICIO Y MEJORA DE LA COMPETITIVIDAD EMPRESARIAL.
by: GONZALEZ, RAFAEL

Total customer satisfaction : satisfaccion y deleite total de los clientes.
by: Rico, Ruben Roberto
Published: (1993)

Serving unfair customers.
by: Berry, Leonard L.

La digitalización de lo procesos /
by: Zúñiga, Roy

El reto de la sostenibilidad en las empresas /
by: Vergara, Carlos

Customer experience : las claves de la experiencia de cliente en la era digital cognitiva /
by: Alcaide, Juan Carlos
Published: (2019)

La revolución de la economía de plataformas /
by: Vives, Luis

Is your company as customer-focused as you think? /
by: Barwise, Patrick

Los grandes bancos pueden dar impulso a la banca electrónica
by: Prado Mendoza, Oscar

Pushing the limits of personalization
by: Berinato, Scott