Cita APA

Madison, D. (2005). Process mapping, process improvement and process management.: A practical guide to enhancing work and information flow. Estados Unidos: Paton Professional.

Citación estilo Chicago

Madison, Dan. Process Mapping, Process Improvement and Process Management.: A Practical Guide to Enhancing Work and Information Flow. Estados Unidos: Paton Professional, 2005.

Cita MLA

Madison, Dan. Process Mapping, Process Improvement and Process Management.: A Practical Guide to Enhancing Work and Information Flow. Estados Unidos: Paton Professional, 2005.