SpringerLink (Online service), Dumas, M., & Fantinato, M. (2017). Business Process Management Workshops: BPM 2016 International Workshops, Rio de Janeiro, Brazil, September 19, 2016, Revised Papers (1st ed. 2017.). Cham: Springer International Publishing : Imprint: Springer.
Citación estilo ChicagoSpringerLink (Online service), Marlon Dumas, y Marcelo Fantinato. Business Process Management Workshops: BPM 2016 International Workshops, Rio De Janeiro, Brazil, September 19, 2016, Revised Papers. 1st ed. 2017. Cham: Springer International Publishing : Imprint: Springer, 2017.
Cita MLASpringerLink (Online service), Marlon Dumas, y Marcelo Fantinato. Business Process Management Workshops: BPM 2016 International Workshops, Rio De Janeiro, Brazil, September 19, 2016, Revised Papers. 1st ed. 2017. Cham: Springer International Publishing : Imprint: Springer, 2017.