Conflict Prevention in Project Management : Strategies, Methods, Checklists and Case Studies - Spiess, Wolfgang; Felding, Finn.; SpringerLink (Online service) (Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2008)
Parties, Roles and Interests in International Projects -- Engineering, Supply and Construction Contracts -- Preventing Conflicts by Application of Psychology -- Negotiations Leading to Conflict Resolution -- Litigation, Arbitration and Mediation Contributing to Conflict Settlement -- Expertise Contributing to Conflict Solutions -- Project Management Tools to Help Avoid Conflicts -- Conclusions and Recommendations.
Keywords: Engineering economics; Engineering economy; Management; Building-Superintendence.; Construction industry-Management.; Construction superintendence; Civil engineering; Industrial engineering; Production engineering; Engineering Economics, Organization, Logistics, Marketing; Management; Construction Management; Civil Engineering; Industrial and Production Engineering