Electronic Government : 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings - Janssen, Marijn.; Axelsson, Karin.; Glassey, Olivier.; Klievink, Bram.; Krimmer, Robert.; Lindgren, Ida.; Parycek, Peter.; Scholl, Hans J.; Trutnev, Dmitrii. (Information Systems and Applications, incl. Internet/Web, and HCI ;, 2017)