Downe, L. (2020). Good services: How to design services that work. Amsterdam: BIS Publishers.
Citación estilo ChicagoDowne, Lou. Good Services: How to Design Services That Work. Amsterdam: BIS Publishers, 2020.
Cita MLADowne, Lou. Good Services: How to Design Services That Work. Amsterdam: BIS Publishers, 2020.
Precaución: Estas citas no son 100% exactas.