Yetter, A., Mathena, J., & Hostetler, H. (2009). Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management (1st ed. 2009.). Berkeley, CA: Apress : Imprint: Apress.
Citación estilo ChicagoYetter, Aaron., Justin Mathena, y Hoss Hostetler. Success With Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Berkeley, CA: Apress : Imprint: Apress, 2009.
Cita MLAYetter, Aaron., Justin Mathena, y Hoss Hostetler. Success With Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Berkeley, CA: Apress : Imprint: Apress, 2009.
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