Yetter, A., Mathena, J., & Hostetler, H. (2009). Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management (1st ed. 2009.). Berkeley, CA: Apress : Imprint: Apress.
Chicago Style CitationYetter, Aaron., Justin Mathena, and Hoss Hostetler. Success With Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Berkeley, CA: Apress : Imprint: Apress, 2009.
MLA CitationYetter, Aaron., Justin Mathena, and Hoss Hostetler. Success With Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. 1st ed. 2009. Berkeley, CA: Apress : Imprint: Apress, 2009.
Warning: These citations may not always be 100% accurate.