Watson, G. H., & O'Dell, C. 1. (1992). The benchmarking workbook: Adapting best practices for performance improvement. Cambridge, Mass.: Productivity Press.
Chicago Style CitationWatson, Gregory H., and Carla 1950- O'Dell. The Benchmarking Workbook: Adapting Best Practices for Performance Improvement. Cambridge, Mass.: Productivity Press, 1992.
MLA CitationWatson, Gregory H., and Carla 1950- O'Dell. The Benchmarking Workbook: Adapting Best Practices for Performance Improvement. Cambridge, Mass.: Productivity Press, 1992.
Warning: These citations may not always be 100% accurate.