Whiteley, R., & Hessan, D. (1996). Customer centered growth: Five proven strategies for building competitive advantage. Reading, Mass.: Perseus Books.
Citación estilo ChicagoWhiteley, Richard, y Diane Hessan. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Reading, Mass.: Perseus Books, 1996.
Cita MLAWhiteley, Richard, y Diane Hessan. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Reading, Mass.: Perseus Books, 1996.
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