Whiteley, R., & Hessan, D. (1996). Customer centered growth: Five proven strategies for building competitive advantage. Reading, Mass.: Perseus Books.
Chicago Style CitationWhiteley, Richard, and Diane Hessan. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Reading, Mass.: Perseus Books, 1996.
MLA CitationWhiteley, Richard, and Diane Hessan. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Reading, Mass.: Perseus Books, 1996.
Warning: These citations may not always be 100% accurate.