Hill, A. V., & Hill, A. V. (2012). The encyclopedia of operations management: A field manual and glossary of operations management terms and concepts. Upper Saddle River, New Jersey: FT Press.
Chicago Style CitationHill, Arthur V., and Arthur V. Hill. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. Upper Saddle River, New Jersey: FT Press, 2012.
MLA CitationHill, Arthur V., and Arthur V. Hill. The Encyclopedia of Operations Management: A Field Manual and Glossary of Operations Management Terms and Concepts. Upper Saddle River, New Jersey: FT Press, 2012.
Warning: These citations may not always be 100% accurate.