Cita APA

Hill, A. V., & Hill, A. V. (1992). Field service management: An integrated approach to increasing customer satisfaction. Homewood, Ill: Business One Irwin.

Citación estilo Chicago

Hill, Arthur V., y Arthur V. Hill. Field Service Management: An Integrated Approach to Increasing Customer Satisfaction. Homewood, Ill: Business One Irwin, 1992.

Cita MLA

Hill, Arthur V., y Arthur V. Hill. Field Service Management: An Integrated Approach to Increasing Customer Satisfaction. Homewood, Ill: Business One Irwin, 1992.