Cita APA

Stickdorn, M., & Schneider, J. (2011). This is service design thinking: Basics, tools, case. Hoboken, New Jersey: Wiley.

Citación estilo Chicago

Stickdorn, Marc, y Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Case. Hoboken, New Jersey: Wiley, 2011.

Cita MLA

Stickdorn, Marc, y Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Case. Hoboken, New Jersey: Wiley, 2011.