APA Citation

Stickdorn, M., & Schneider, J. (2011). This is service design thinking: Basics, tools, case. Hoboken, New Jersey: Wiley.

Chicago Style Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Case. Hoboken, New Jersey: Wiley, 2011.

MLA Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Case. Hoboken, New Jersey: Wiley, 2011.

Warning: These citations may not always be 100% accurate.