Albrecht, S., & Albrecht, S. (1994). Service, service, service: The growing business' secret weapon : innovate and proven, ideas for getting, and keping customers. Holbrook, Mass.: Bob Adams.
Chicago Style CitationAlbrecht, Steven, and Steven Albrecht. Service, Service, Service: The Growing Business' Secret Weapon : Innovate and Proven, Ideas for Getting, and Keping Customers. Holbrook, Mass.: Bob Adams, 1994.
MLA CitationAlbrecht, Steven, and Steven Albrecht. Service, Service, Service: The Growing Business' Secret Weapon : Innovate and Proven, Ideas for Getting, and Keping Customers. Holbrook, Mass.: Bob Adams, 1994.
Warning: These citations may not always be 100% accurate.