Virtual reference best practices : tailoring services to your library /

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Virtual reference best practices : tailoring services to your library /

Bibliographic Details
Main Author:	Kern, M. Kathleen (Author, Autor/a)
Format:	Book
Language:	English
Published:	Chicago : American Library Association, 2009.
Subjects:	SERVICIOS DE CONSULTA ELECTRONICA (BIBLIOTECAS) RECUPERACION DE INFORMACION SERVICIOS BIBLIOTECARIOS SERVICIOS DE CONSULTA (BIBLIOTECAS)

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