Virtual reference services : issues and trends - Kimmel, Stacey; Heise, Jennifer (New York, New York : Haworth Information Press, 2003)
Virtual reference services: isuues and trends has been co-published simultaneously as Internet reference services quartely, volume 8, numbers 1/2 2003.
Keywords: SERVICIOS DE CONSULTA (BIBLIOTECAS); ESTUDIO DE CASOS; ESTADOS UNIDOS; TECNOLOGIA DE LA INFORMACION; INTERNET EN SERVICIOS DE CONSULTA (BIBLIOTECAS); SERVICIOS DE CONSULTA ELECTRONICA (BIBLIOTECAS)