Drivers of customer satifaction in libraries : a case study of the FNU Libraries /

QR Code

Drivers of customer satifaction in libraries : a case study of the FNU Libraries /

Bibliographic Details
Main Author:	Jayasundara, Chaminda Chiran (Author, Autor/a)
Format:	Article
Language:	English
Subjects:	USUARIOS DE BIBLIOTECAS > FIJI BIBLIOTECAS UNIVERSITARIAS > FIJI - ESTUDIO DE CASOS

Similar Items

An investigation into the determinants of service quality in university academic libraries of Sri Lanka : a mini survey for measuring user perception of service quality /
by: Jayasundara, Chaminda Chiran, et al.

Environmental synopsis: Fiji
Published: (1993)

Adoption of electronic books in a higher education setting : an exploratory case study based on diffusion of innovation and Garner's Hype Cycle paradigms /
by: Jayasundara, Chaminda Chiran

Koro : economic development and social change in Fiji
by: Watters, R.F., et al.
Published: (1969)

Journal based information services in Sri Lankan University libraries : a study /
by: Mashroofa, M.M., et al.

Birth interval analysis in fertility surveys /
by: Srinivasan, Krishnamurthy 1934-
Published: (1980)

Ferns of Fiji /
by: Copeland, Edwin Bingham 1873-1964
Published: (1971)

Promotional avenues for university librarians in Sri Lanka /
by: Jayasundara, Chaminda Chiran, et al.

Livestock production, effects of helminth parasites and prospects for their biological control in fiji
by: Manueli, Peter R.

Information technology based services in a university library : a user satisfaction survey /
by: Reddy, Y. Nagi, et al.

The Experience of management : case studies in public and academic library administration
by: Shaffer, Kenneth R
Published: (1972)

Designing instruction for library users : a practical guide /
by: Svinicki, Marilla D., et al.
Published: (1988)

Customer service performance of a public university library in Bangladesh /
by: Hossain, Muhammad Jaber, et al.

Dealing with difficult patrons in libraries : a case Study of some libraries in Ondo state Nigeria /
by: Adebayo, Oyeronke, et al.

Room reservations at VCU libraries : how we coped with rapid growth and overwhelming demand for student study space /
by: Doherty, M. Teresa, et al.

Problems in developing academic library collections
by: Schad, Jasper G
Published: (1974)

Libraries : global reach-local touch /
by: McCook, Kathleen de la Peña
Published: (1998)

Use of information resources in engineering college libraries of Dakshina Kannada and Udupi Districts : a comparative study /
by: Lewis, Felcy, et al.

Discovering how students search a library web site : a usability case study /
by: Augustine, Susan, et al.

User education in academic libraries
by: Fleming, Hugh
Published: (1990)

Designing instruction for library users : a practical guide /
by: Svinicki, Marilla D
Published: (1988)

Customer's perception of services quality in libraries /
by: Manjunatha, K., et al.

Usability evaluation of University of Colombo library website : a case of study /
by: Silva, M.A.L., et al.

The university library's role in developing future librarian teachers: the University of Iowa Libraries' experience /
by: Forys, Marsha, et al.

Integrating library use skills into the general education curriculum /
Published: (1989)

Using books and libraries
by: Aldrich, Ella Virginia, et al.
Published: (1967)

Using books and libraries /
by: Aldrich, Ella Virginia, et al.
Published: (1960)

Qualitative research and the modern library /
by: Goodman, Valeda Dent
Published: (2011)

Library Management cases
by: Lowell, Mildred Hawksworth
Published: (1975)

Students' perception of library fines : the case of Islamia College of Science & Commerce Library /
by: Bhat, Mohammad Hanief, et al.

An analysis of online syllabi for credit-bearing library skills courses /
by: Hrycaj, Paul, et al.

Reference services and library instruction : a handbook for library management /
by: Kohl, David F. 1942-, et al.
Published: (1985)

Estrategias innovadoras en la biblioteca : Estudio de usuarios de la biblioteca física-virtual /
by: Valverde Sánchez, Jorge Luis

Library users and reference services
by: Whitlatch, Jo Bell
Published: (1995)

The saving grace of library space : promote your facility as a low-stress zone, put on the coffee pot-and stand back /
by: Burke, Linda

The Management of libraries and information centers; the case method in teaching library management
by: Lowell, Mildred Hawksworth
Published: (1968)

The Undergraduate library
by: Braden, Irene A. 1938-, et al.
Published: (1971)

Use of library materials /
by: Kent, Allen, et al.
Published: (1979)

University libraries for developing countries
by: Gelfand, Morris A
Published: (1968)

Your library-place of living learning
Published: (1974)