Cita APA

Hernon, P., & Altman, E. Embracing change for continuous improvement: In a period of transition, libraries must redevelop their services to create loyal customers.

Citación estilo Chicago

Hernon, Peter, y Ellen Altman. Embracing Change for Continuous Improvement: In a Period of Transition, Libraries Must Redevelop Their Services to Create Loyal Customers.

Cita MLA

Hernon, Peter, y Ellen Altman. Embracing Change for Continuous Improvement: In a Period of Transition, Libraries Must Redevelop Their Services to Create Loyal Customers.