Tolley-Stokes, R., & Tolley-Stokes, R. Try on a new pair of sensible shoes: What libraries can learn from zappos about customer service and organizational culture.
Chicago Style CitationTolley-Stokes, Rebeca, and Rebeca Tolley-Stokes. Try On a New Pair of Sensible Shoes: What Libraries Can Learn From Zappos About Customer Service and Organizational Culture.
MLA CitationTolley-Stokes, Rebeca, and Rebeca Tolley-Stokes. Try On a New Pair of Sensible Shoes: What Libraries Can Learn From Zappos About Customer Service and Organizational Culture.
Warning: These citations may not always be 100% accurate.