Oliver, R. L. 1. (2015). Satisfaction: A behavioral perspective on the consumer (2. edition.). London: Routledge Taylor & Francis Group.
Citación estilo ChicagoOliver, Richard L. 1946-2016. Satisfaction: A Behavioral Perspective On the Consumer. 2. edition. London: Routledge Taylor & Francis Group, 2015.
Cita MLAOliver, Richard L. 1946-2016. Satisfaction: A Behavioral Perspective On the Consumer. 2. edition. London: Routledge Taylor & Francis Group, 2015.
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