Mapping experiences : a guide to creating value through journeys, blueprints, and diagrams /

Mapping experiences : a guide to creating value through journeys, blueprints, and diagrams /

Bibliographic Details
Main Author: Kalbach, James (Autor/a)
Format: Book
Language:English
Published: Beijing : O'Reilly, c2016.
Subjects:
RELACIONES CON LOS CLIENTES > MAPAS, DIAGRAMAS, ETC. > MANUALES
DIAGRAMAS > DISEÑO
DIAGRAMAS > TECNICAS
MAPEO CONCEPTUAL
VISUALIZACION DE LA INFORMACION > TECNICAS
SATISFACCION DEL CLIENTE > MAPAS, DIAGRAMAS, ETC.

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