An intelligent customer complaint management system with application to the transport and logistics industry.
Format: | Book |
---|---|
Online Access: | Ver documento en línea |
Similar Items
-
An intelligent customer complaint management system with application to the transport and logistics industry /
by: Faed, Alireza
Published: (2013) -
Customer complaints management : from dissatisfaction to loyalty /
by: López-Fresno, Palmira
Published: (2013) -
Effective complaint management : the business case for customer satisfaction /
Published: (2019) -
Complaint management and channel choice : an analysis of customer perceptions /
Published: (2015) -
Advances in computational intelligence in transport, logistics, and supply chain management /
Published: (2008)