Schwartz, M., & Sielaff, J. (1992). Cómo recuperar clientes descontentos. Minneapolis, MN: Salenger Film.
Chicago Style CitationSchwartz, Mark, and Jeff Sielaff. Cómo Recuperar Clientes Descontentos. Minneapolis, MN: Salenger Film, 1992.
MLA CitationSchwartz, Mark, and Jeff Sielaff. Cómo Recuperar Clientes Descontentos. Minneapolis, MN: Salenger Film, 1992.
Warning: These citations may not always be 100% accurate.