Application of Kano Model in evaluating indoor environment qualities of university libraries - Datta, Ashes; Chaudhuri, Sabuj Kumar (2022)
Keywords: BIBLIOTECAS UNIVERSITARIAS -- CALCUTA (INDIA) -- EVALUACION; BIBLIOTECAS -- SATISFACCION DEL USUARIO -- CALCUTA (INDIA); BIBLIOTECAS Y USUARIOS -- INVESTIGACIONES -- CALCUTA (INDIA); modelos de satisfaccion