Lee, D. (2000). The customer relationship management. Survival Guide (1a. Ediciòn.). Estados Unidos: HYM Press.
Chicago Style CitationLee, Dick. The Customer Relationship Management. Survival Guide. 1a. Ediciòn. Estados Unidos: HYM Press, 2000.
MLA CitationLee, Dick. The Customer Relationship Management. Survival Guide. 1a. Ediciòn. Estados Unidos: HYM Press, 2000.
Warning: These citations may not always be 100% accurate.