APA Citation

Metters, R., King-Metters, K., & Pullman, M. (2003). Successful: Service Operations Management. Ohio: Thomson.

Chicago Style Citation

Metters, Richard, Kathryn King-Metters, and Madeleine Pullman. Successful: Service Operations Management. Ohio: Thomson, 2003.

MLA Citation

Metters, Richard, Kathryn King-Metters, and Madeleine Pullman. Successful: Service Operations Management. Ohio: Thomson, 2003.

Warning: These citations may not always be 100% accurate.