Cita APA

Thomas, B., & Tobe, J. (2013). Anticipate: Knowing what customers need before they do. Hoboken, New Jersey: John Wiley & Sons.

Citación estilo Chicago

Thomas, Bill, y Jeff Tobe. Anticipate: Knowing What Customers Need Before They Do. Hoboken, New Jersey: John Wiley & Sons, 2013.

Cita MLA

Thomas, Bill, y Jeff Tobe. Anticipate: Knowing What Customers Need Before They Do. Hoboken, New Jersey: John Wiley & Sons, 2013.