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| LEADER |
01420nam a2200289 4500 |
| 003 |
OSt |
| 005 |
20180312142715.0 |
| 008 |
180302s2011 nju r|||| 001 0 eng d |
| 040 |
|
|
|a Sistema de Bibliotecas UNAH
|
| 999 |
|
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|c 95837
|d 95837
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| 020 |
|
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|a 978-1-118-01821-7
|
| 082 |
0 |
|
|a 658.812-C31
|
| 100 |
1 |
|
|a Carroll, Becky
|d 1966-
|9 8931
|
| 245 |
1 |
4 |
|a The hidden power of your customers
|b four keys to growing your business through existing customers
|c Becky Carroll
|
| 260 |
|
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|a Hoboken, New Jersey
|b John Wiley & Sons
|c c2011
|
| 300 |
|
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|a xvi, 240 p.
|c 24 cm.
|
| 500 |
|
|
|a Incluye índice
|
| 504 |
|
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|a Bibliografía: p. 229-233
|
| 650 |
|
0 |
|a SERVICIO AL CLIENTE
|9 554
|
| 650 |
|
0 |
|a RELACIONES CON EL CLIENTE
|9 10158
|
| 650 |
|
0 |
|a SERVICIO AL CLIENTE
|x ADMINISTRACIÓN
|9 10159
|
| 650 |
|
0 |
|a RELACIONES CON EL CLIENTE
|x ADMINISTRACIÓN
|9 10160
|
| 942 |
|
|
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|0 0
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|d 2023-04-28
|e Donación
|o 658.812-C31
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|r 2023-04-28
|w 2023-04-28
|y LB
|