Gremler, D. D. |. Z. (2009). Marketing de servicios (5a. ed.). MX / Mexico: McGraw-Hill/Interamericana.
Chicago Style CitationGremler, Dwayne D | Zeithaml. Marketing De Servicios. 5a. ed. MX / Mexico: McGraw-Hill/Interamericana, 2009.
MLA CitationGremler, Dwayne D | Zeithaml. Marketing De Servicios. 5a. ed. MX / Mexico: McGraw-Hill/Interamericana, 2009.
Warning: These citations may not always be 100% accurate.