APA Citation

Gremler, D. D. |. J. B. (2009). Marketing de servicios (5a. ed.). MX: McGRAW HILL, México.

Chicago Style Citation

Gremler, Dwayne D. | Jo Bitner. Marketing De Servicios. 5a. ed. MX: McGRAW HILL, México, 2009.

MLA Citation

Gremler, Dwayne D. | Jo Bitner. Marketing De Servicios. 5a. ed. MX: McGRAW HILL, México, 2009.

Warning: These citations may not always be 100% accurate.