Cita APA

Harrington, H. (1987). The improvement process: How america's leading companies improve quality. New York: McGraw-Hill.

Citación estilo Chicago

Harrington, H.J. The Improvement Process: How America's Leading Companies Improve Quality. New York: McGraw-Hill, 1987.

Cita MLA

Harrington, H.J. The Improvement Process: How America's Leading Companies Improve Quality. New York: McGraw-Hill, 1987.