Harrington, H. (1987). The improvement process: How america's leading companies improve quality. New York: McGraw-Hill.
Chicago Style CitationHarrington, H.J. The Improvement Process: How America's Leading Companies Improve Quality. New York: McGraw-Hill, 1987.
MLA CitationHarrington, H.J. The Improvement Process: How America's Leading Companies Improve Quality. New York: McGraw-Hill, 1987.
Warning: These citations may not always be 100% accurate.