APA Citation

Amin, S., Das, J., & Goldstein, M. P. (2008). Are you being served?: New tools for measuring service delivery. Washington, DC: The World Bank.

Chicago Style Citation

Amin, Samia, Jishnu Das, and Markus P. Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, DC: The World Bank, 2008.

MLA Citation

Amin, Samia, Jishnu Das, and Markus P. Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, DC: The World Bank, 2008.

Warning: These citations may not always be 100% accurate.