Cita APA

Amin, S., Das, J., & Goldstein, M. P. (2008). Are you being served?: New tools for measuring service delivery. Washington, DC: The World Bank.

Citación estilo Chicago

Amin, Samia, Jishnu Das, y Markus P. Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, DC: The World Bank, 2008.

Cita MLA

Amin, Samia, Jishnu Das, y Markus P. Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, DC: The World Bank, 2008.